Bei

Guest Experience

You have built a business, you have built a brand. You strive to increase guest experience, your vision and mission: make guests’ vacations memorable and increase your ROI while doing so. Bei makes your mission a reality by combining easy to use mobile application and Bei Bands (unique active RFID wristbands).

Bei is all about enhancing guest experience. Let’s take a quick look at what Bei allows a Guest to do using their own smart devices.

  • Onsite Restaurant Reservations. Onsite food and drinks orders wherever delivery is available.
  • Ordering cocktails are just a tap away.
  • Enjoy online housekeeping services – order those extra pillows you needed, Refill coffee / Tea bags – All just a swipe away.
  • Sign up for an event or activity on resort - Sign up for a spa or a paddle boat with kids or a fishing trip with your partner.
  • All these will give a guest more time to enjoy their stay than just planning to enjoy their stay while increasing profits!

Food and Drinks – Smart Menus, Smart Orders

Imagine that your guests could use their smart phones to order food and drinks anywhere on your resort: while they relax reading a book by the pool, while they play a round of golf, or doing any other activity. Now imagine that your staff members know exactly where to deliver that order.

With Bei Food and Drinks service is brought to your guests’ mobile devices. With Bei’s easy to use interface, restaurant staff can design, build and publish multiple menus complete with images, pricing, nutritional information and descriptions.

  • Resorts can quickly build and publish new menus based on seasons or events to increase traffic flows.
  • Easy ordering mean more orders yielding to more revenues.
  • Bei Band integration allows service staff to easily locate a guest and deliver the order.

Events and Activities

Resorts offer guests many activities and events, both free and paid alike. Activities such as paddle boating, fishing, Yoga or Tai Chi classes, Spas, kids entertainment and many more are usually not published anywhere except via paper pamphlets passed out at reception or notices on white boards. With Bei guests can easily find and sign up for activities and events using their mobile devices.

  • Publish events and activities to guest’s mobile devices . Send push notifications to smart devices (This is not an SMS message just think of an advertisement).
  • Notify about cancelled events or any changes to the events or activities
  • Allow guests to RSVP an event or activity for a given time slice. This will effectively eliminate the long lines and waiting times.
  • Managers can set up and configure guest count, manage traffic patterns on a real time basis.
  • Eliminates double booking.

Real Time Reporting and Analytics

Bei presents management: with real-time Information about Guest traffic flows, real-time information about housekeeping service jobs, and information about impressions and clicks of advertisements and pushed announcements. This is an extremely important tool for the resort management to effectively manage resources and put their money where it can have the greatest impact.

  • View real-time and historical guest traffic patterns.
  • Review staff responses to guest housekeeping requests.
  • Review guest housekeeping requests to identify opportunities for process improvement.
  • Monitor impressions and clicks to understand what wording and graphics work best for advertisements and pushed announcements.

Targeted Ads

Looking for more revenue streams? Bei provides a robust "ad platform" targeted to your specific audience based on choices that can be configurable.

Create paid advertisements for surrounding attractions businesses targeted to resort guests.

Ability to customize advertisements, such as targeting to guests by gender and age. Examples include wine tasting (age 21 and up), senior luncheon (ages 55 and up), Lady’s night at a local club (ladies 21 and up), jewelry, flowers shops and many more.

This opens up new, previously unavailable streams of revenue to your resort.

Customization

Bei understands that each Resort has unique needs and necessities. We are more than happy to customize a solution that suites your Resort and or Brand. Just reach out to our sale office at 1 (877) 701-5556